Multi-Service Center

Help for Heating Homes

Multi-Service Center's Energy Assistance Program helps households meet the financial challenges of increasing heat and light bills. We can help with bills for: Electricity, Gas, Propane, Wood and Oil. Payments are made directly to service providers on behalf of households. Level of assistance depends on type of housing, income, household size and home energy usage.

In addition, some households may qualify for assistance with their water bills because of a partnership with Lakehaven Water District.

9,790 households, representing 30,577 people, got help through MSC's program last year.

Find out if you qualify for assistance

Schedule an Appointment

Call our 24-hour appointment line at: (800) 348-7144

Multi-Service Center will start serving households with PSE HELP funds on October 20, 2014, and has opened our appointment scheduling line as of October 8, 2014. Appointments can only be made by calling 1-800-348-7144


When you call, please listen carefully and have a pen and paper available. A recorded message will give you options to choose from, as well as a list of items needed to bring to your appointment. Follow the prompts and you will receive the next available appointment. If your service has been disconnected, follow the prompts for more directions. (We will verify your shut off before calling you with an appointment).

PLEASE NOTE that we receive far more calls in any given day than we can serve, so please be patient. We schedule 90-100 appointments each day, and will make every effort to see you as soon as possible. We recommend that you call the appointment line repeatedly throughout the day to have the best chance at getting an appointment. Thank you.